Kip on Employee Feedback
We believe that Communication IS Leadership – they are one and the same. Our CEO, Kip, often travels to visit our stores across the country (in fact, he was in Houston just about a week ago!) When he meets with a store team, he says that while of course he enjoys hearing what our employees love about our business – their store, their team, great training, celebrations, and more, he also makes a point to ask about what we could be doing better. “Employees need to hear that there are lots of