Behind the Scenes with our Customer Solutions Team

Wonder what happens behind-the-scenes when you call or begin an online chat session with one of our employees? The Container Store’s Customer Solutions Department (CSD) is far more than just a call center. In fact, in many ways it’s more like the “nerve center” of the entire company. Our CSD employees provide solutions to customer service-related issues, answer online product questions, monitor our various social media channels, assist our Contained Home organizers, provide technical support for