The Value of an "Air of Excitement!"
*This post is part of Chairman and Co-Founder Kip Tindell’s Thoughts on Thriving Blog Series. Read other posts in the series here. In retail, customers can always sense when employees are having fun, when they love their jobs and are excited about helping. Folks are always telling me, “Your people at The Container Store are so happy! How do you do it? What do you put in the drinking water?” Well, the simple answer is that they all have an “Air of Excitement” and are eager to spread it! For us,