Managing Up

What does it mean to “manage up”? While different organizations might have varying definitions of this phrase, at The Container Store we’d define it as simply putting yourself in another person’s shoes (particularly your manager or supervisor) to understand what they expect and help them accomplish their goals. But this isn’t only applicable in retail – you can use it in ANY business or company! Successfully managing up (or down, or all around!) is all about support, initiative, anticipation,