Having worked most of my 17 years at The Container Store in the distribution center, I’m constantly reminded about how much everyone here truly cares about one another. Even after all of these years, I am amazed by the deep respect that each person has for folks in different facets of our business. The offices, the stores and the distribution center are very different environments – but the empathy that we have for the individual challenges of each area is incredible!
Numerous times over the past few years, I have been privileged to drive our daily water truck filled with iced down water to hand to individuals working in the distribution center throughout the hot summer months. Each day, someone from our offices signs up to be a “water feature” to help out on the water truck.
When driving the water truck today, I had the wonderful experience of driving Nikki B., from our Store Leadership team. As we weaved our way around all of the different areas of our giant warehouse, I was touched by how much she truly wanted to greet each and every person with gratitude and appreciation for what they contribute to the business. With boundless enthusiasm, I watched her energetically offer up water and cold towels to every single person that we encountered. I could see appreciation in the faces of all that she spoke to. As we hit the “home stretch,” Nikki seemed so disappointed that the experience was coming to an end. As I was dropping her off back at the office, she asked if she could keep the sign that identified her (and what her role is in the office) to remind her of the experience. Wow…
Every time I’ve driven the water truck, it reminds me of how much I love working here. We are one big family with a common purpose that puts people first – no matter where they work or what they do. It’s not just the water truck…it is everything that we do to support one another to the best of our abilities. I am humbled to have the opportunity to serve this company and each person who works here. The water truck is only one of the many reasons that this is the best place to work in America!
Mary G., Store Replenishment Supervisor, Distribution Center