The Container Store

Introducing Melissa Reiff’s 15 Heartfelt Characteristics of a Great Leader

Introducing Melissa Reiff’s 15 Heartfelt Characteristics of a Great Leader

Leadership expert and author Simon Sinek says, “There are leaders and there are those who lead. Leaders hold a position of power or influence. Those who lead inspire us.” Our CEO Melissa Reiff is one of those rare people who truly leads.

When describing her, employees often say that she’s “warm, kind and down-to-earth” but also express how “smart, savvy, trustworthy and genuine” she is. One employee even shared that, “It is not often (if ever) that the CEO of a company as large as ours is so actively involved and cares so deeply for the people who work in our stores.  She truly ‘walks the walk’ and is a constant reminder of who we should all aspire to be in this company.”

Many years ago, Melissa first developed a list of 15 Heartfelt Characteristics of a Great Leader to share with her children, who were very young. She then decided to share them with employees at The Container Store and over the years, they’ve become an important part of our company culture.

We’re excited that for the first time, Melissa is sharing her 15 Heartfelt Characteristics of a Great Leader with ALL of our stakeholders via a video series on our blog! Throughout the month of July, we’ll do a post every Monday featuring Melissa talking about her 15 Characteristics.

This week, Melissa discusses the first characteristic, Security:

Some of these characteristics aren’t necessarily ones you may be used to seeing in business, but all of these have helped shape Melissa – and many other leaders at The Container Store – into the strong, respected and beloved leaders they are today. Be sure to check back with us throughout the month of July to see them all!