We’ve just opened our first store in Las Vegas and for weeks leading up to Grand Opening Day our new team of 1=3 Great Employees trained, trained, trained in order to astonish our new customers. So what better way to give employees an opportunity to test their newly acquired knowledge and skills than through a hands-on shopping experience in a live store environment before the store opened? During our Las Vegas Employee Shopping Event, employees had the opportunity to purchase the products they had merchandised over the last several weeks and have wanted to buy! The team had so much fun sharing their own product testimonials with customers during Grand Opening Weekend! It also allowed employees to experience The Container Store from the perspective of the employee and the customer, giving our new employees the CONFIDENCE they needed to take care of our customers!
In fact, Bethany one of our Sales Trainers working with our new Las Vegas team, commented about how she loved seeing the employees working together as a true team to support and encourage each other and celebrate everyone’s successes. She knew that when the team of trainers left, the new Las Vegas team would be confident to solve all of our customers’ storage and organization challenges!
— Kristen, Training and Development Director, 1 year