*This post is part of Co-Founder and Chairman Kip Tindell’s Thoughts on Thriving Blog Series. Read other posts in the series here. Think about some of your favorite things: your favorite pair of shoes, your very favorite tie, your absolute favorite car among all the cars you’ve ever owned. You’ve created an emotional connection to these things and because of that, they’re now worth more than what you paid for them. The merchant has succeeded in transcending value for you. I think it’s the
Thoughts on Thriving is a blog series by our Chairman and Co-Founder Kip Tindell. In it he shares what he’s learned from his nearly four decades at the helm of one of Fortune’s Best Companies to Work For—covering topics like leadership, customer service, hiring, and what he thinks is really important in building a business.